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Zoek een antwoord of kies een onderwerp hieronder. Ons team staat klaar op werkdagen van 09:00 tot 17:00.

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Veelgestelde vragen

When will my order be delivered?

If you order before 4 PM on a weekday, we will ship your package the same day and you will usually receive it the next business day. You will always receive a Track & Trace code by email.

What are the shipping costs?

Shipping within the Netherlands is free for orders over €29.95. For orders under this amount, we charge a €3.95 shipping fee. All products are shipped from the Netherlands.

How do I return something?

You have 30 days to change your mind. Register your return via My Orders, print the return label, and take the package to a drop-off point. Once we receive it, we will refund the amount within 5 working days.

Which payment methods do you accept?

You can pay with iDEAL, credit card (Visa or Mastercard), PayPal, Klarna (pay later), and Apple Pay. All payments are processed via a secure connection.

Are your products officially licensed?

Yes, all our merchandise is 100% officially licensed. Each item comes from the official license holder of the respective brand or character.

Can I still change or cancel my order?

As long as your order has not yet been shipped, we can adjust or cancel it. Please contact our customer service as soon as possible via chat or email.

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Bekijk direct de status van je pakket met je bestelnummer en e-mailadres.

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